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There is no return policy…but if product come defective means damage then we can exchange it and if size concern then also we do exchange but for that shipping charge Customer have to pay.
1.Item Received In Damaged Condition/ Manufacturing Defect / Wrong Product Delivered.
If You Have Received Damaged Product Or Wrong Item Please Mail Us on info@mydivinecollection.com With Your Order Number And Received Product Picture Within 24 Hours. If You Have Any Problem In Product You Have To Register A Complain Within 24 Hours.
We Will Try And Replace The Product As Soon As Possible Otherwise Your Amount Will Be Refund After Deduct The Shipping Charge Rs. In Your Account Within 7 Days.
*If you Want To Return Then You Have To Do Courier At Our Address Mention On Parcel..You Need To Call And Whatsapp . When We Get Your Parcel Then We Will Contact you
Each Product Is Quality Checked Verified And Then Shipped To Customer But Due To Manual Errors Can Happen And Hence We Refund Your Amount As Discuss From Company.
2.Due To Following Factors Refund & Replacement Are Not There: –
Color Change: If In Color There Is Miner Difference That Is Not Accepted
For Demo: If You Click Red Color Product Picture In Your Phone Or Camera That Is Shown Like Dark Red Or Maroon Type.
So Kindly Inform You That In That Case Your Product Is Not Acceptable. – Color Accepted For Refund Like You Have Place Pink And Received Black So That Is Accepted.
3. Product Return And Replacement Not Accept Under Following Rules:-
4. Size Issue:-
If Available Size Then You Wants Different Size Then Tell At The Confirmation Call Time. If One Time Your Order Shipped Then No Change Or No Replace For Size Issue.
5. Stitched Issue: –
If We Send Unstitched Product Or Semi- Stitched Product And Stitched By Customer That Is Not Accept For Refund Or Replacement.
6. Washed Product :-
If Any Product Washed By Customer Then In That Case Product Not Accept For Refund Or Replacement.